Samsung’s RF267AARS French-door refrigerator is a feature-heavy model, with perks such as a dual cooling system, a two-minute door alarm, an LED display panel, a in-door pizza pocket, and a water and ice dispenser. If the fridge’s built-in ice maker is on the fritz, nevertheless, the latter feature will not do you much good. To troubleshoot your ice maker, begin with the basics before calling for professional help.
The easy Stuff
Prior to trying other troubleshooting measures, reset the RF267AARS’ ice maker by getting rid of the ice bucket and pressing and pressing the reset button — situated on the side of the ice maker — for eight seconds. If ice production does not start after your refrigerator was set up for 24 hours, then clear the shortness of atmosphere by holding down the dispenser button for 60 seconds or until it dispenses water. If you encounter issues with your water dispenser and ice maker, ensure that the valve on the associated water supply line is totally open.
To optimize ice cube production and promote even distribution in the ice bucket, Samsung recommends dispensing a couple blocks of ice every six hours or so. When cubes in the bucket partly freeze and melt back them, they might fuse into clumps; pull out the bucket and shake it to split these clumps. In the event of feeble or watery cubes, lower the freezer’s temperature via the RF267AARS’ fever settings, situated on its front LED panel.
If the RF267AARS’ screen panel — which controls the water and ice dispenser — does not respond to your inputsignal, make certain that the child lock feature is turned off by pressing and pressing the “Ice Off/Lock” button for three seconds. An overflowing ice tray indicates an excess of water; shut to the valve on the water supply linked to the refrigerator by a quarter-turn to redress this problem. If your shoe creates misshapen blocks, then remove the ice bucket, then turn it upside down inspect its discharge area. Remove any icy buildup by running warm water through the bucket until it is free of ice.
Contact Samsung’s customer support department at 800-726-7864 if basic troubleshooting does not address your ice maker’s issues. The company’s official site also offers a service scheduling program as well as live chat with Samsung technicians. When purchased new, the RF267AARS is insured by Samsung with a small parts and labor guarantee which goes for up to five decades.